OPERATIONS


AMS

It’s our solution to keep your systems up and running all the time. We answer users’ questions, solve the incidents and implement the improvements that are so important for the day to day. Keep your team dedicated to think ahead and leave the rest with us.

• Proximity of the client with nearshore and offshore services;

• Reduction of OPEX and increase of CAPEX;

• Integrated offer (N1, N2, N3, monitoring, multiplatform, training);

• Specific support and management tools;

• Additional packages made easy.

SAP SUPPORT

We guarantee the application of best practices through our structure that operates in the end-to-end model, in addition to the Run SAP methodology and controls by SAP Solution Manager (for AMS SAP).

SUPPORT OF LEGACY SYSTEMS

We also support your own systems.

SERVICE DESK

With the mission of maintaining its operation, minimizing the impacts of IT failures, Meta is the ideal partner for its support. We offer a service totally flexible and adaptable to the reality of each client.

BPO

Our result comes from increasing your performance. Leave the tasks that are not part of your end activity for us. We will improve and automate processes to ensure your performance gain.

PEOPLE

We work with the immersion in the operation of the business to capture knowledge and maturity of the company’s flow.

BUSINESS PROCESSES

We create opportunities in the flow of the business, improving the performance of the operation and promoting the optimization of costs.

PROCESS AUTOMATION

At this stage, Meta proposes process automation and continuous improvements to its business flows.

ALLOCATION

Ideal solution for you to complement your team in an agile and precise way. We are specialists in providing the right professionals for your needs. Here speed and flexibility make all the difference.

MANAGED AND SPECIALIST ALLOCATION

Meta works constantly in attracting and selecting highly specialized professionals to offer the best human resources for its operation.